Support
Contact
Email us at support@campowl.app. We read everything and reply as quickly as we can, usually within a couple of days.
Common questions
Where is my data?
On your device. CampOwl is local-first: your rig, gear, trips and checklists live in the app on your phone. An account is optional. Accounts exist for sharing trips and Cloud Backup. Use Settings › Export my data (JSON) to keep a backup, and Settings › Import a backup to restore it on a new phone. The privacy policy has the full picture.
How does sharing work?
Sign in with an email link (Settings › Account), share a trip, and send the invite code to your camping partners. They join free. The trip’s contents are stored on our backend so the people you invite can see them. You choose whether each code lets people edit or only view, and you can revoke a code any time.
How do I delete my account?
Settings › Account › “Delete account and shared data”. That removes your profile, the trips you own and your memberships from the server, and wipes the app’s data on your phone.
I subscribed but Pro isn’t showing.
Open the CampOwl Pro screen and tap “Restore purchases”. Your entitlement is tied to your app-store account.
How do I cancel?
Subscriptions are managed by the app store: iPhone Settings › your name › Subscriptions › CampOwl.
Found a bug?
Use the email above and tell us what you tapped and what happened. A screenshot helps enormously.